An order management system (OMS) is the electronic framework that automates organizations to handle service orders from customer entry through inventory fulfillment.
It synchronizes sales tracking across all sales systems to provide real-time visibility into order status throughout the entire cycle.
An OMS enables enterprises oversee the full order process productively, from the time a buyer submits an order management system order to its timely shipment and possible return.
It automates stock management by supplying instant reporting on stock amounts and order status, enabling companies to optimize their order management system oms distribution methods and increase customer loyalty.
An effective OMS connects with other operational systems like ecommerce platforms, oms inventory management systems, ERP software, and shipping carriers to power a unified order fulfillment ecosystem from initiation to finish.